Dell SUCKS, Chapter 2

I still have no new monitors, and no one at Dell seems capable of giving me a straight answer one way or the other. After all the headache from trying to get the damned things ordered- they shipped the wrong items... Ever since we have been trying to get the ones we ordered, and PAID for. As, of course, Dell already got their fucking money.
I have found oodles of complaints with both the BBB and consumer affairs about their business practices, and problems with the out sourcing. Honestly, I don't think most of their employees could find their ass with both hands and a map. So, in order to vent my frustration, I am posting for you the highlights of the chat logs with these assholes... and if you are in the market to buy a computer- may I suggest ANYONE but Dell.

On Feb 10th I was told.... "Please do not worry. I see in my records that your replacement order for monitor is in the process and would be shipped out within 2-3 business days at the max."

On Feb 14th I was told... "Kevin, the replacement order is yet to be generated. Please allow 2-3 business days and then check the replacement order status under My account history"

On Feb 15th I was told... ""You would be knowing that the monitor order is in process. I also see in your mails that it was promised to you that you would receive the order by the 14th Feb but you haven't received the monitor order... I do not want to assure on something which I am not sure of as I need to contact the dispatch & only then I can give you any details. "On an Average, it takes about 24- 36 hours"

They talk in pretty circles, and are masters at the art of placation and ass kissing... It's like a whole room full of Ross Perot- they never really answer the question. ... but you don't realize it until 5 minutes after they have left the conversation. Serious bullshit artists.
Up Yours, Michael Dell. I hope you get the clap.